Privacy Policy

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    <h1>Privacy Policy</h1>
    <p><strong>Last updated:</strong> 11 February 2026</p>

    <h2>1. Who we are</h2>
    <p>
      Skill Canvas Academy ("we", "us", "our") runs an online program that teaches design fundamentals, creative tools, and AI workflows for learners and professionals.
    </p>
    <p>
      This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, fill in forms on this site, or submit your details through our Meta (Facebook and Instagram) lead forms.
    </p>

    <h2>2. Scope of this policy</h2>
    <p>
      This policy applies to:
      (a) visitors to our website,
      (b) people who contact us through enquiry or application forms,
      (c) people who submit their details via Meta lead ads or similar ad forms,
      and (d) subscribers to our updates or marketing.
    </p>

    <h2>3. Personal data we collect</h2>

    <h3>3.1 Information you provide directly</h3>
    <p>
      When you submit a form on our website or through Meta lead ads, we may collect:
      your name, email address, phone number, city, current education or job status, interests related to our programs, portfolio or social links you choose to share, and any message you type into open text fields.
    </p>
    <p>
      If you enroll in a paid program, our payment partners may collect billing details such as UPI information, card details, or other payment information; we receive only limited transaction information needed for confirmation, accounting, and support.
    </p>

    <h3>3.2 Information collected automatically</h3>
    <p>
      When you use our website, we may automatically collect technical data such as your IP address, device type, browser type, operating system, approximate location, pages visited, time spent, and referring websites.
    </p>
    <p>
      This information is typically collected using cookies, pixels, and similar technologies provided by analytics and advertising tools.
    </p>

    <h3>3.3 Information from Meta lead ads and similar platforms</h3>
    <p>
      When you submit a Meta (Facebook or Instagram) lead form, Meta shares with us the information you chose to submit in that form, such as your name, email, phone number, and any other fields you agreed to provide.
    </p>
    <p>
      Meta may also use cookies and similar technologies for ad targeting and measurement when you interact with our ads or forms, and this is governed by Meta’s own policies in addition to this Privacy Policy.
    </p>

    <h2>4. How we use your personal data</h2>
    <p>We use the personal data we collect to:</p>
    <ul>
      <li>Respond to your enquiries and questions about our program.</li>
      <li>Share information about upcoming batches, schedules, fees, and scholarships or offers.</li>
      <li>Help you decide whether the program fits your goals by understanding your background and interests.</li>
      <li>Send admission updates, reminders, and onboarding information if you choose to join.</li>
      <li>Run and improve our website, ads, and communication flows, including measuring which creatives and campaigns perform better.</li>
      <li>Prevent misuse of our forms and services and comply with legal or regulatory obligations.</li>
    </ul>

    <h2>5. Legal bases and consent</h2>
    <p>
      Where required by law, we ask for your consent before using your personal data for specific purposes, such as sending marketing communications or collecting data through online forms. You can withdraw consent at any time by contacting us or using the unsubscribe option in our emails.
    </p>
    <p>
      If you are located in the European Union or United Kingdom, we may rely on different legal bases for processing your data, including your consent, our legitimate interests in running and improving our programs and website, and the performance of a contract when you join a paid program.
    </p>

    <h2>6. Cookies, pixels, and tracking technologies</h2>
    <p>
      We may use cookies, pixels, and similar technologies on our website and in our ads to:
      (a) remember your preferences,
      (b) understand how visitors use our site,
      and (c) measure and improve our marketing and content.
    </p>
    <p>
      This may include tools such as analytics services and advertising pixels like the Meta Pixel, which help us understand which ads and pages lead to form submissions or enrollments.
    </p>
    <p>
      You can manage or block cookies through your browser settings. Some platforms, such as Meta, also allow you to control how your data is used for ad targeting in their own settings.
    </p>

    <h2>7. How we share your data</h2>
    <p>
      We do not sell your personal data.
    </p>
    <p>
      We may share your data with trusted service providers who help us run our website and program, such as:
      hosting providers, email and SMS service providers, customer relationship tools, analytics tools, advertising platforms (including Meta and similar platforms), and payment processors.
    </p>
    <p>
      These service providers are allowed to use your data only to provide services to us and must handle it securely.
    </p>
    <p>
      We may also share your data if required by law, regulation, legal process, or to protect our rights, users, or the public.
    </p>

    <h2>8. Data retention</h2>
    <p>
      We keep your personal data only for as long as it is needed for the purposes described in this policy, including responding to your enquiries, running our programs, keeping basic records for legal, tax, and accounting reasons, and improving our offerings.
    </p>
    <p>
      If you request that we delete your data and we are not legally required to keep it, we will delete or anonymize it within a reasonable period.
    </p>

    <h2>9. International data transfers</h2>
    <p>
      Some of our service providers and tools may be located outside India, which means your personal data may be processed in other countries that have different data protection laws.
    </p>
    <p>
      Where required, we take reasonable steps to ensure that appropriate safeguards are in place so that your data remains protected in line with applicable laws.
    </p>

    <h2>10. Your rights and choices</h2>
    <p>
      Depending on the laws that apply to you, you may have the right to:
      access the personal data we hold about you, ask us to correct inaccurate or incomplete data, ask us to delete your data, withdraw consent where you previously gave it, and object to or restrict certain types of processing.
    </p>
    <p>
      To exercise these rights or ask questions about your data, you can contact us using the contact details provided on this website’s contact section or by replying to any communication you receive from us.
    </p>
    <p>
      If you are located in a region that provides a right to complain to a data protection authority or board, you may also have the option to raise a complaint with that authority in addition to contacting us.
    </p>

    <h2>11. Children’s privacy</h2>
    <p>
      Our website and programs are intended for adults and older teenagers who are exploring creative careers and learning opportunities, and they are not designed for children below the age where they can legally give consent under local law.
    </p>
    <p>
      We do not knowingly collect personal data from children who are not legally allowed to consent to data processing. If you believe a child has provided us with personal data without appropriate consent, please contact us so we can delete that information.
    </p>

    <h2>12. Security</h2>
    <p>
      We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
    </p>
    <p>
      However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
    </p>

    <h2>13. Changes to this policy</h2>
    <p>
      We may update this Privacy Policy from time to time to reflect changes in our website, programs, technologies, or legal requirements.
    </p>
    <p>
      When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle personal data.
    </p>

    <h2>14. Contacting us</h2>
    <p>
      If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach out to us using the contact details provided on this website.
    </p>
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